Shipping policy
We deliver throughout the UK and many countries worldwide. All orders are sent using a tracked delivery service to provide you with clarity and assurance.
UK
Delivery Service and Cost
All UK orders are sent Royal Mail Tracked 48 which aims to deliver within 2-3 working days. However, this may take a little longer during busy postal periods.
- £2.50 for orders up to £18
- £3.75 for orders between £18 and £45
- Free delivery for orders over £45
Delivery Times
Orders placed before 3pm are dispatched on the same working day. Orders placed on a weekend or public holiday are sent the next working day (excludes Print and Original Artwork orders).
Please contact us on hello@annawright.co.uk if you need an order quickly or for a specific date and we will see if this is possible.
Print Orders
Our Prints are printed, mounted and framed to order and will be sent to you directly from our printers. They aim to dispatch all orders via a courier within 8 working days.
Thus, your order will typically arrive within ten to eleven working days.
Mixed orders of products and prints will be sent as two separate packages, the products from our fulfilment centre and the prints from our printers.
Your Order Receipt and Tracking Number
A receipt will be emailed to you when you place your order.
A further email will be sent when your order is packaged for dispatch and this will confirm your order tracking number (your tracking number will not go live until your order has been collected and processed by the courier).
Packaging
We use envelopes, boxes and packing materials made from recycled paper and card and use paper labels and paper tape. These are all responsibly sourced and recyclable through standard home recycling schemes. Please reuse your packaging if possible.
Countries other than the UK
The countries that we can deliver to are listed below. Delivery costs are calculated on size and weight and will be confirmed at the Checkout.
Unfortunately, we are unable to deliver Trays, Prints or Original Artworks to locations outside of the UK.
USA - Unfortunately, we have had to pause the sale of our products due to a recent change related to the charging of US Import Duties.
Canada - from £15
Australia and New Zealand - from £20
Japan - from £25
Europe - Unfortunately, we have had to pause the sale of our products to the European Union due a recent change in regulations.
Import Duties & Tax
You will not be charged UK Tax when you make your purchase but you may need to pay Import Duties and Tax related to your delivery location. Unfortunately, we are unable to advise regarding these additional costs or take responsibility for them.