Ladies who Lunch Duck Mug

Specification
- Fine bone china
- 8.2 cm tall x 8.5 cm diameter, 350 ml volume
- Dishwasher and microwave safe
- Mug shape unique to Anna Wright Ltd
Made in Stoke on Trent, Staffordshire UK

Care
- For best results hand wash with warm soapy water and dry

We deliver throughout the UK and many countries worldwide.

UK

Delivery Service and Cost

• All UK orders are sent Royal Mail Tracked 48
• Free delivery for orders over £45
• £4.50 for orders under £45

Delivery Times

We aim to dispatch all orders within two working days (except Print and Original Artwork orders).  

Royal Mail tracked 48 aims to deliver within 2-3 working days. Thus, your order will typically arrive within three to five working days. However, this may take a little longer just prior to Christmas and during our sale periods.  

Please contact us on hello@annawright.co.uk if you need an order quickly or for a specific date and we will see if this is possible. 

Print Orders

Our Prints are printed, mounted and framed to order and will be sent to you directly from our printers. They aim to dispatch all orders via a courier within 8 working days.

Thus, your order will typically arrive within ten to eleven working days. However, this may take a little longer just prior to Christmas and during our sale periods. 

Mixed orders of products and prints will be sent as two separate packages, the products from our studio and the prints from our printers. 

Your Order Receipt and Tracking Number

A receipt will be emailed to you when you place your order. 

A further email will be sent when your order is packaged for dispatch and this will confirm your order tracking number (your tracking number will not go live until your order has been collected and processed by the courier). 

Packaging

We use envelopes, boxes and packing materials made from recycled paper and card and use paper labels and paper tape. These are all responsibly sourced and recyclable through standard home recycling schemes. Please reuse your packaging if possible. 

Countries other than the UK

The countries that we can deliver to are listed below. Delivery costs are calculated on size and weight and will be confirmed at the Checkout.

Unfortunately, we are unable to deliver Trays, Prints or Original Artworks to locations outside of the UK.

USA and Canada - from £15

Australia and New Zealand - from £20

Japan - from £25

Europe - from £10

Import Duties & Tax

You will not be charged UK Tax when you make your purchase but you may need to pay Import Duties and Tax related to your delivery location. Unfortunately, we are unable to advise regarding these additional costs or take responsibility for them.

Faulty or Damaged Products

We thoroughly check all our products and carefully pack them for delivery, however, please do contact us if something isn’t quite right.

Please use hello@annawright.co.uk to contact us regarding returning products or to report faulty or damaged products.